Did you sign a timeshare contract during your vacation and now regret it? You’re not alone.
Every year, thousands of Mexicans report being scammed by companies that promise luxury vacations at low prices but hide abusive clauses, illegal charges, and contracts that seem impossible to cancel.
In this article, we’ll explain how to legally cancel a timeshare contract in Mexico, what the law says, and how to recover your money, step by step.
🏖️ What is a timeshare, really?
A timeshare is a contract in which a person acquires the right to use a vacation property for a specific period each year.
It may sound appealing, but many developers or salespeople hide the true costs or the terms of the agreement.
According to PROFECO (Mexico’s consumer protection agency), over 70% of complaints in the tourism sector are related to timeshares.
⚠️ The most common types of timeshare fraud
- False promises of guaranteed resale of your timeshare.
- Fake cancellation offers from “intermediary” companies without official registration.
- Rushed signings without full contract explanations.
- Unauthorized credit card charges or hidden fees.
💡 Legal tip: Never sign anything on the spot. Always demand a copy and take time to review it. If you already signed, you still have legal options.
⚖️ Can I really cancel a timeshare contract?
Yes. Mexican law protects the consumer. Under the Federal Consumer Protection Law (LFPC), you have the right to cancel the contract within 5 business days of signing—without any penalty.
Even if that deadline has passed, you may still nullify the contract if there was:
- Misleading advertising,
- Lack of truthful information, or
- Vices of consent (pressure, deception, or manipulation).
🧾 Step-by-step: How to cancel your timeshare
1. Gather all documentation
Collect the original contract, payment receipts, emails, and all communication with the company.
2. Send a formal cancellation letter
Send it via certified mail or burofax, stating your intention to cancel under the LFPC.
3. File a complaint with PROFECO
PROFECO offers free mediation and can force the company to refund your money if abuse is proven.
4. Consult a specialized lawyer
A real estate lawyer can initiate a civil or commercial lawsuit to recover the amounts paid and claim damages if necessary.
🏛️ What if the company refuses to respond?
If the company ignores your request or continues charging you, your lawyer may:
- File a lawsuit for breach of contract,
- Request precautionary measures to stop future charges,
- Report the company to PROFECO and the Ministry of Tourism.
🧩 Tips to avoid future scams
- Never sign contracts at hotel presentations or promotional events.
- Verify the company’s registration with SECTUR and PROFECO.
- Avoid paying third parties for “quick cancellations.”
- Always seek legal advice before signing or paying.
✍️ Conclusion
Canceling a timeshare contract isn’t impossible — but it requires acting fast and with proper legal guidance.
By following the right steps, you can recover your money and avoid years of unfair charges and frustration.
If you need professional help, AbogadoMex.mx connects you with lawyers specialized in timeshare contract cancellation, with real experience and proven results.